The work of a tech department, without hiring one.
Solvian is a fractional tech team: audits of the software you already pay for, custom builds, automation, and ongoing ownership. For realty groups, property managers, and service businesses.
No pitch deck on the call. If we’re not the right fit, we’ll tell you in the first ten minutes.
The problem
You know this feeling. Somewhere around the twelfth subscription, technology stopped being a tool and became a chore. The CRM doesn’t talk to the phone system. The phone system doesn’t talk to the calendar. Two reports about the same month show different numbers, and the one person who understood why left in March.
Your options so far have both been bad. You could hire someone, except that’s a real salary for a job you can’t scope, can’t evaluate, and can’t keep busy. Or you could buy another platform, which is how you got to twelve subscriptions in the first place. Industry surveys put the regret rate on business software purchases near 60%. That’s not an accident: software is built for the average business, and yours isn’t average.
There’s a third option: a tech team you don’t have to hire.
What we do
- Audit. Two weeks inside your operation: every subscription, every workflow, where leads enter, where the hours go. You get a written plan you own outright, saying what to cancel, what to fix, and what to build, in that order. If we can’t find fixable problems worth more than the audit fee, the audit is free.
- Build. The dashboard that finally reconciles to one number. The client portal. The intake pipeline. Software shaped around how your business actually runs, priced as a project, working inside the first month.
- Automate. The follow-up nobody sends, the report someone assembles by hand every Friday, the after-hours calls that go to voicemail. We’ve built AI phone reception, lead recovery, and reporting systems that run in production today. They get deployed where they fit, never sold as the point.
- Run. Technology needs an owner, not a project. On a monthly retainer, your systems are somebody’s job: watched, fixed, improved, and answered for, by people you can call.
How it works
- Weeks 1-2
The audit.
We interview your team, log into everything (your accounts, not ours), and map the operation. You get the written plan and honest numbers.
- Weeks 3-6
The first build.
We start with whatever the audit says pays back fastest. Usually that’s lead response, a report that reconciles, or the automation that gives an employee their Friday back. You see working software before you’ve paid for a second month.
- From then on
We run it.
A monthly recap in plain English, one build thread always moving, and a standing answer to “should we buy this?” Cancel any month; everything stays in your accounts.
Who you’re working with
Two people. No bench. There’s no rotating cast of juniors and no offshore team you’ve never met. When something needs a specialist we don’t have, we bring one in and tell you who they are.
What we’ve built
- An AI front desk answering after-hours and overflow calls for a Gainesville property management firm, in production today.
- Lead-recovery campaigns that reopen conversations sitting dead in a client’s CRM.
- The operations and knowledge layer behind a property management practice.
- Portfolio reporting that pulls one current answer from systems that never shared data before.
What it costs
Prices, in public. Firms in this business hide their rates. We think that’s why owners don’t trust the category.
It starts with the audit: $500 for a single-location operation, $1,500 at portfolio scale. Credited toward your first month if we keep working together. Free if it doesn’t find problems worth more than the fee.
Monthly retainers
Watch
$1,500 per month
Your systems are somebody’s job now. Monitoring, small fixes, vendor wrangling, and a monthly working session.
Two business days response
Build
$3,500 per month
Everything in Watch, plus something ships every month: automations, integrations, one build thread always moving, and a monthly report that reconciles to real numbers. Most clients land here.
Next business day response
Embedded
$7,500 per month
A technology executive, part time. Everything in Build, plus roadmap ownership, concurrent builds, and a quarterly strategy session.
Same business day response
Custom builds are scoped fixed-price after an audit, typically $7,500 to $60,000 depending on what we’re building. Month to month, no contracts with teeth. Every account, credential, and line of code lives in your name from day one.
The part you’d want in writing. Your accounts, your credentials, your code, from day one. A written recap every month. If the right answer is a $58-a-month tool instead of a build, the audit says so. If we’re not the right fit, we say that too, and the report is yours either way.
Fair questions
“We already have an IT guy.”
Keep him. IT support fixes laptops, resets passwords, and keeps the printers alive. Nobody in that arrangement is asking why the CRM and the phone system disagree, or building the report your Monday meeting actually needs. Different job. We work alongside IT providers all the time, and if it turns out you don’t need us, the audit will say so.
“Why wouldn’t we just hire someone?”
If you can scope the role, keep them busy full time, and evaluate their work, you should. Most service businesses can’t, which is how they end up with a $70,000 salary doing $25,000 of work, or no hire at all and the owner doing tech support at 9pm. A retainer is a fraction of the salary and arrives already senior.
“What if we just need one project?”
Then we scope one project. A fixed price, a working deliverable, and everything handed over in your accounts. Most of our retainers started as a single build.
“Do you only work with real estate?”
Real estate is where our track record is: brokerages, property managers, portfolio operators. But the work travels. If your business runs on phones, appointments, and follow-up, the problems look remarkably similar.
“Who actually does the work?”
Jeffrey and Makayla. When something needs a specialist we don’t have, we bring one in and tell you who they are before they touch anything.
“Is this an AI thing?”
It’s a your-business thing. We build with AI where it earns its keep, and we’ve been running AI phone reception in production since before it was a trend. But most of what fixes a service business is unglamorous: connections, automations, and one report that tells the truth.
Twenty minutes. No deck.
Tell us what’s broken, or what you’re paying for that you’re not sure is working. We’ll tell you what we’d look at first, and whether we’re the right people to look. If we’re not, you’ll leave with the name of someone who is.
Or write to hi@solvian.digital. A person answers, which is rather the point.