Terms & Conditions

1. Acceptance of Terms

By accessing or using Solvian Digital's services, website, or communications, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

Solvian Digital is an AI automation agency providing:

• AI automation consulting and implementation
• Custom workflow automation solutions
• System integration services
• Technical consulting and support
• Training and documentation

Service details, deliverables, timelines, and pricing are specified in individual service agreements or statements of work.

3. User Accounts and Registration

Some services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Payment Terms

Fees and Pricing

Service fees are specified in individual proposals, statements of work, or service agreements. Payment terms include:

• Invoices are due within the time period specified (typically 15-30 days)
• Late payments may incur interest charges
• Services may be suspended for non-payment
• All fees are in USD unless otherwise specified

Refund Policy

Refunds are evaluated on a case-by-case basis. Work already completed is generally not refundable. Specific refund terms will be outlined in your service agreement.

5. Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality on our website and in our materials (including text, graphics, logos, software, and code) are owned by Solvian Digital and protected by copyright, trademark, and other intellectual property laws.

Client Intellectual Property

Clients retain ownership of their pre-existing intellectual property. Work product created specifically for you will be governed by the terms in your service agreement.

License to Use Our Services

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose.

6. Acceptable Use

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on the intellectual property rights of others
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services to send spam or unsolicited communications
• Impersonate Solvian Digital or any person or entity

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of business. This obligation survives termination of the business relationship.

8. Limitation of Liability

To the maximum extent permitted by law:

• Solvian Digital is not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims related to our services is limited to the amount paid for those services
• We are not liable for delays or failures due to circumstances beyond our reasonable control

9. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

Disclaimer of Other Warranties

Except as expressly stated, our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free service

10. Indemnification

You agree to indemnify, defend, and hold harmless Solvian Digital from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any rights of another party
• Content you provide to us

11. Term and Termination

Term

These terms remain in effect while you use our services.

Termination by You

You may stop using our services at any time. To terminate SMS messages, reply STOP to any message.

Termination by Us

We may suspend or terminate your access to our services if you:

• Violate these terms
• Fail to pay for services
• Engage in fraudulent or illegal activities
• Pose a security or legal risk

Effect of Termination

Upon termination:

• Your right to use our services ceases immediately
• Outstanding fees remain due and payable
• Provisions that should survive (confidentiality, liability limitations) continue to apply

12. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective when posted on our website with a new "Last Updated" date. Material changes will be communicated via:

• Email notification
• SMS notification (if applicable)
• Prominent notice on our website

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

13. Governing Law and Dispute Resolution

Governing Law

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Dispute Resolution

In the event of a dispute:

1. The parties agree to first attempt resolution through good-faith negotiation
2. If negotiation fails, disputes may be resolved through mediation
3. If mediation fails, disputes will be resolved through binding arbitration or in the courts of Florida

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision.

16. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Solvian Digital regarding our services.

17. Assignment

You may not assign or transfer these terms or your rights under them without our written consent. We may assign these terms without restriction.

18. Third-Party Services

Our services may integrate with or link to third-party services. We are not responsible for the content, accuracy, or practices of third-party services. Your use of third-party services is subject to their terms and conditions.

19. Force Majeure

Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to:

• Natural disasters
• Acts of government
• Labor disputes
• Internet or telecommunications failures
• Pandemics or public health emergencies

20. Communication Preferences

By using our services, you consent to receive communications from us via:

• Email to the address you provided
• SMS to the phone number you provided (if you opted in)
• Notices posted on our website
• Mail to the address you provided

You can update your communication preferences by contacting us at hello@solvian.digital.